Subscribe to Ride

Electric Bike Leasing for Wellington Commuters

Affordable eBike subscription on a high quality electric bike, with no commitment to buy.

The listed price is for the first 4 weeks of riding- this is fully refundable until you ride away.

Please make sure you bring in your valid Community Services Card. We'll also need a credit/debit card to store in our system for security reasons and we'll need to know your address to. 

This service is for residents of the Wellington City Council municipality area only. 

How it works

1. You select your bike from our range
2. Sign up for 12 weeks or more at $16/week. The first four weeks ($64) is up-front
3. Select a pickup time to pick up from our Wellington Waterfront location
4. Meet us and we’ll fit you to a bike and set you up for riding with a lock, charger, helmet and rear carrier pack
5. Start commuting by eBike!
6. If you love it, you can contribute up to 12 weeks of current subscription payments to the purchase of a bike’s RRP (max of $192: 12 weeks at $16). Subject to availability.

We’ve got you covered.

• We take care of maintenance

• Comes with high-security lock

• Theft Insurance is included in cost

• Maintenance pick up service available if you can’t get the bike to us (within 24 hrs) 

This is genuine leasing subscription- no finance company, no commitment to buy 

FAQs

What happens if the bike is damaged or stolen?

If that happens, let us know as soon as possible so we can do what we can to help. In subscribing with your Community Services Card, you’re covered for theft, but you're responsible for damage.  The excess you need to pay is $500.  There are some conditions, in particular, the bike is locked with the folding lock that we give you and is kept inside locked overnight. The excess you need to pay is $500.

Do the bikes need to be charged?

Yes, it’s super easy. Just plug it in like your phone. The bikes come with a charger. If you don’t have a power-point where you bike is being parked you can remove the battery and bring it inside to charge. Handy huh?

How Payment Works

Upon booking

When you book, you pay the first four weeks bike hire in advance or you can choose to pay for the minimum 12 weeks of rental- there are no when paying this way. This payment is fully refundable for any reason until you take the bike away.

Recurring Card Payment

For future payments, we automatically charge your card that is stored in our system every four weeks- this is our standard method.

Will I be stranded if my battery runs out?

Nope, you can always pedal it like a regular bike! Plus, the battery life is surprisingly good and there are charge level indicators. It’s unlikely to be an issue unless you are doing really big rides or several large Wellington hills in a single session. Most riders can ride at least 60km before needing to charge.

Do I need insurance?

Theft insurance is covered in the fee you pay, but you're responsible for damage. To be covered the bike must be locked with the lock we give you and kept inside overnight. The excess you need to pay for damage when using this is $500.

I want to swap my bike for a different now one is that ok?

Yes, it is. Each rider can swap once for free, and after that for $50 each swap. We usually need to do some preparation to swap a bike, so give us a call to arrange it beforehand. If you’ve already swapped once and would like to swap again but aren’t sure if you’ll like the new bike, you can do a free test ride before committing.

Flat tire, or some other issue, and I'm stuck on the side of the road. What do I do?

Firstly, we make sure all our bikes have great tires for this exact reason. It makes punctures rare. Secondly, don’t panic. Give us a call. If you’re in Wellington City or Lower Hutt- and you can’t get the bike to our workshop- we can come to do a mobile repair, usually we can be there the same day. If you’re on the road and can’t move the bike, call us then you can lock the bike up and take a taxi, then we’ll collect the bike as soon as we’re able. This isn’t a 24hr service, but please still contact us out of hours and we’ll work out a solution together!